WHOLESALE TERMS & CONDITIONS
HOW TO ORDER:
It is preferred that you order directly through our website. If you have a request for custom orders, feel free to email us at firstname.lastname@example.org.
All prices are listed in Canadian dollars. All eligible wholesale customers will receive 50% off the MSRP, plus the cost of shipping. Prices are subject to change without notice. We will cover 50% of the shipping costs (if applicable) for any domestic orders over $300.
A minimum order of $200 is required on opening orders. Initial orders for new accounts must be paid for before items are shipped out.
$125 minimum order is required for re-orders.
CHANGES TO ORDERS:
Any changes or cancellation to orders must be emailed to email@example.com within 48 hours.
DELIVERY & SHIPPING:
Please allow 7-10 business days for your items to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if the you agree to assume any additional transportation charges.
NATURE OF HANDMADE PRODUCTS:
All of our products are handmade. Due to the nature of our production method, each product may vary slightly.
DAMAGES / DEFECTS:
Please inspect all shipments immediately upon arrival. Please contact us at firstname.lastname@example.org within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
RETURNS / EXCHANGES:
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
We are open to consignment if we feel it is a good fit!